7 Key Features of the MYC Customer Portal

With the MYC portal, you’re able to configure each important aspect of your CRM to meet the specific needs of your business--and extend its features to your loyal customers.

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The Worst Advice We've Ever Heard About CRM

Bigger corporations may have been utilizing CRM for decades, but it’s only within the last decade that small and medium-sized businesses have gained access to robust customer relationship management tools as well.

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What Will CRM Look Like in 50 Years?

Well, if you haven’t been paying attention, we are at the cusp of some game-changing developments in technology with the maturation of artificial intelligence (AI), deep learning, and quantum computing in approximately 15 years.

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5 Quick Tips for Success with CRM

You’ve heard the common CRM benefits: better customer relationships, improved ability to upsell, greater visibility into important company metrics, increased efficiency in customer service, cost savings, customer retention, and so on.

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6.5 Things Your Competitors Can Teach You About CRM

As a business owner, it’s important to be cognizant of the fact that new competitors consistently show up in your space. And just like you, they’re always employing new tactics to help increase the size of their market share in your industry.

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What You Should Know Before Investing in Marketing Automation

Marketing teams work tirelessly to figure out the hows and the whys of customers’ buying decisions, new ways to bring in clients and remind current customers why they should continue doing business with you.

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